Terms of service

Last Updated: 30 Aug, 2024

Welcome to OuterSpa! By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully before making any purchases or using our website.

1. Acceptance of Terms

By visiting the OuterSpa website, placing an order, or engaging with our services, you agree to be bound by these Terms of Service, including any additional terms and conditions referenced herein. If you do not agree with these terms, you must refrain from using our website and services.

2. Use of Our Website

  • Eligibility: You must be at least 18 years old or have the consent of a parent or legal guardian to use our website and make purchases.
  • Account Information: If you create an account with us, you are responsible for maintaining the confidentiality of your account information, including your username and password. You are responsible for all activities that occur under your account.
  • Prohibited Use: You may not use our website for any illegal or unauthorized purpose, nor may you engage in activities that violate the rights of others, interfere with the operation of our website, or harm OuterSpa in any way.

3. Product Information and Availability

We make every effort to display accurate product information, including descriptions, images, and prices. However, we cannot guarantee that all information is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to update or modify product information at any time without prior notice.

Product availability is subject to change without notice, and we reserve the right to discontinue any product at any time.

4. Pricing and Payment

  • Pricing: Prices for our products are subject to change without notice. We are not responsible for any pricing errors and reserve the right to cancel any order with incorrect pricing.
  • Payment: By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge the full order amount using that payment method. All payments must be received in full before we ship your order.

5. Order Acceptance and Cancellation

We reserve the right to accept or decline any order for any reason, including stock availability, payment issues, or suspected fraudulent activity. If your order is canceled, we will notify you promptly and issue a refund.

You may cancel your order within [24 hours] of placing it by contacting our customer service team. After this window, we may not be able to accommodate cancellation requests if the order has already been processed or shipped.

6. Shipping and Delivery

For information about our shipping practices, including delivery times and costs, please refer to our [Shipping Policy]. We are not responsible for any delays caused by shipping carriers or customs, nor are we responsible for lost or stolen packages once they have been delivered to the shipping address provided at checkout.

7. Refunds and Exchanges

Please refer to our [Refund and Exchange Policy] for detailed information on returns, refunds, and exchanges.

8. Intellectual Property

All content on the OuterSpa website, including text, images, graphics, logos, and trademarks, is the property of OuterSpa or its content suppliers and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use any of this content without prior written permission from us.

9. User-Generated Content

If you submit or post any content on our website, including product reviews, comments, or photos, you grant OuterSpa a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, distribute, and display that content in connection with our website and services.

You are solely responsible for the content you submit and agree that it will not infringe upon the rights of any third party, including intellectual property, privacy, or other personal rights.

10. Limitation of Liability

OuterSpa is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website, products, or services. This includes, but is not limited to, damages for loss of profits, data, or goodwill.

In no event will our total liability to you exceed the amount you paid for the products or services in question.

11. Indemnification

You agree to indemnify, defend, and hold OuterSpa harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our website or services, your breach of these terms, or your violation of any law or the rights of a third party.

12. Termination

We reserve the right to terminate your access to our website or services at any time, without notice, for any reason, including but not limited to violation of these terms. Upon termination, your right to use our website and services will immediately cease.

13. Governing Law

These Terms of Service and any disputes arising out of your use of our website or services are governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.

14. Changes to Terms of Service

We reserve the right to modify or update these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website after changes are posted constitutes your acceptance of the revised terms.

15. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at: help@outerspa.com.